AnalysisType: rule
Filename: zendesk_new_api_token.py
RuleID: "Zendesk.NewAPIToken"
DedupPeriodMinutes: 60
DisplayName: "Zendesk API Token Created"
Enabled: true
LogTypes:
- Zendesk.Audit
Severity: High
Tags:
- Zendesk
- Credential Access:Steal Application Access Token
Reports:
MITRE ATT&CK:
- TA0006:T1528
Description: A user created a new API token to be used with Zendesk.
Runbook: Validate the api token was created for valid use case, otherwise delete the token immediately.
Reference: https://support.zendesk.com/hc/en-us/articles/4408889192858-Managing-access-to-the-Zendesk-API#topic_bsw_lfg_mmb:~:text=enable%20token%20access.-,Generating%20API%20tokens,-To%20generate%20an
SummaryAttributes:
- p_any_ip_addresses
Tests:
- Name: Zendesk - API Token Updated
ExpectedResult: false
Log:
{
"url": "https://myzendek.zendesk.com/api/v2/audit_logs/111222333444.json",
"id": 123456789123,
"action_label": "Updated",
"actor_id": 123,
"actor_name": "John Doe",
"source_id": 123,
"source_type": "api_token",
"source_label": "API token: a new description",
"action": "update",
"change_description": "description changed from not set to a new description",
"ip_address": "127.0.0.1",
"created_at": "2021-05-28T18:39:50Z",
"p_log_type": "Zendesk.Audit",
}
- Name: Zendesk - API Token Created
ExpectedResult: true
Log:
{
"url": "https://myzendek.zendesk.com/api/v2/audit_logs/111222333444.json",
"id": 123456789123,
"action_label": "Created",
"actor_id": 123,
"actor_name": "John Doe",
"source_id": 123,
"source_type": "api_token",
"source_label": "API token",
"action": "create",
"change_description": "",
"ip_address": "127.0.0.1",
"created_at": "2021-05-28T18:39:50Z",
"p_log_type": "Zendesk.Audit",
}
# ------ paired body: zendesk_new_api_token.py ------
API_TOKEN_ACTIONS = {
"create",
"destroy",
}
def rule(event):
return event.get("source_type") == "api_token" and event.get("action", "") in API_TOKEN_ACTIONS
def title(event):
action = event.get("action", "<UNKNOWN_ACTION>")
return f"[{event.get('p_log_type')}]: User [{event.udm('actor_user')}] {action} an api token"
def severity(event):
if event.get("action", "") == "destroy":
return "INFO"
return "HIGH"